COURSE OVERVIEW

This practical and highly-interactive course includes various practical sessions and exercises. Theory learnt will be applied using our state-of-the-art simulators.
The course is designed to provide delegates with a detailed and up-to-date overview of lead investigation. It covers the incident causation, domino sequence, Swiss Cheese model, failure domains and holes and slices; the stages in the development and analysis of an incident and the steps in incident investigation; recognizing when does an incident investigation start and who should do the investigating; and gathering data through visiting the scene, photographing, sketch, physical evidence and OHSAS 18001/ISO 14001 approach.
During this interactive course, participants will learn the questioning and interview techniques and dealing with conflicting statements; organizing the data, identifying conventions used in ECFA+ and the proper application; the human error, human failure and human error model; drawing conclusions and making recommendations; the root cause and recommendations generation and implementation; the corrective/preventive measures and hierarchy of controls in order of preference; developing corrective actions, preparing the report and identifying report format; and following up and measuring performance.