COURSE OVERVIEW

80% of this course is practical sessions where participants will be engaged in a series of interactive small groups, class workshops and role-plays. 

 

This course is designed to provide participants with a detailed and up-to-date overview of Whistleblower Management: Principles & Implementation. It covers the importance of whistleblowing and the role of whistleblowers in promoting organizational integrity; the legal framework for whistleblowing and ethical principles supporting whistleblower protection; the personal and professional risks faced by whistleblowers, organizational risks from mishandling whistleblower cases and overcoming barriers to effective whistleblower management; establishing a whistleblowing culture; and the key elements of an effective whistleblower system. 

 

Further, the course will also discuss the key components of a whistleblower policy and aligning the policy with legal and regulatory requirements; incorporating feedback from employees and management; the multiple reporting channels and confidentiality and anonymity in reporting; the effectiveness of reporting mechanisms; the confidentiality, anonymity and building trust in the whistleblower policy; and monitoring and updating the policy. 

During this interactive course, participants will learn to establish an investigation framework and receiving and categorizing whistleblower reports; the credibility and severity of reports and prioritizing cases based on risk and impact; gathering evidence and identifying witnesses; protecting whistleblowers during the investigation process; interviewing whistleblowers and witnesses and analyzing evidence and patterns of misconduct; managing complex cases, addressing cases with insufficient evidence and resolving conflicts of interest in investigations; preparing investigation reports for stakeholders and communicating findings to leadership; taking corrective actions based on investigation results and reporting outcomes to whistleblowers while maintaining confidentiality; establishing whistleblower protection mechanisms, providing whistleblower support, addressing retaliation and rebuilding trust in the workplace; the whistleblower re-engagement and developing a whistleblower management program and training and awareness programs; the whistleblower hotline systems, data security and compliance in whistleblower systems; the key metrics for evaluating whistleblower programs; gathering employee feedback through surveys; and using analytics to identify trends and gaps.