COURSE OVERVIEW

 

80% of this course is practical sessions where participants will be engaged in a series of interactive small groups, class workshops and role-plays. 

 

This course is designed to provide participants with a detailed and up-to-date overview of coaching skills. It covers the coaching and mentoring as powerful development tools; the role and responsibilities of an effective coach and mentor; the different coaching and/or mentoring models; planning and structuring coaching plan; building communication and listening techniques essential for a good coach; the differences between coaching and other development approaches; and the role, skills and attributes of an effective coach. 

During this interactive course, participants will learn the coaching methodology and the key principles of coaching; the use of coaching as a motivational tool; the coaching opportunities; the active and reflective listening skills; summarizing, paraphrasing, reflecting back and carrying out questioning techniques; the different types of questions and the use of open questions; the G.R.O.W. model; uncovering gaps in coaching; discovering and using leverage; mastering conversation structures and improving performance; recognizing barriers to performance and clarifying and probing.