COURSE OVERVIEW

This practical and highly-interactive course includes real-life case studies and exercises where participants will be engaged in a series of interactive small groups and class workshops. 

 

This course is designed to provide participants with a detailed and up-to-date overview of Change Management. It covers the change in projects, the role of project managers in change and change management frameworks and models; assessing cultural and structural readiness and identifying change capacity, resilience and readiness assessment tools; the stakeholder change impact analysis and developing a change management plan; the stakeholder engagement strategy, communication planning for change and resistance management and mitigation; identifying skill gaps due to change and designing and delivering training plans; and the reinforcement through job aids, coaching including post-training evaluations and adjustments. 

 

Further, the course will also discuss the execution of organizational change, aligning project execution with change and the role of leadership in execution; maintaining engagement throughout change and monitoring change implementation; aligning policies and procedures and reinforcing new behaviors; promoting change in performance appraisals and cultural integration techniques; avoiding change “fade-out”; and the long-term communication and engagement.

During this interactive course, participants will learn the leadership reinforcement strategies and leveraging change champions; measuring change effectiveness, and the continuous improvement and feedback loops; dealing with unsuccessful change and integrating change management with project delivery; and the advanced change management tools, change governance and risk management.