COURSE OVERVIEW

This practical and highly-interactive course includes real-life case studies and exercises where participants will be engaged in a series of interactive small groups and class workshops. 

 

This course is designed to provide participants with a detailed and up-to-date overview of Root Cause Analysis (RCA) Facilitator. It covers the root cause analysis and the process; prioritization and the roles and responsibilities; defining problem, objectives and success measures; the scope/constraints, timescales, cost impact and resolution; measuring the problem; the root cause analysis process and the models for analyzing problem situations related to oil and gas industry; and the logical analysis, data analysis, process analysis, process mapping, pareto analysis and failure mode and effects analysis. 

 

During this interactive course, participants will learn the ishikawa diagrams and the cause and effect matrix, relationship diagram and 5 whys; the root cause hypothesis, root cause verification and solution; developing selected solutions and utilizing root cause analysis to identify risks in the business plan; the pilot testing and implementation planning; the team facilitation and leadership; working in terms to conduct RCA; the effective team communication and collaboration techniques; and managing conflicts and reaching consensus in team decision making.