COURSE OVERVIEW

80% of this course is hands-on practical sessions where participants will be engaged in a series of interactive small groups, class workshops and role-plays. 

 

The importance of production operations management has increased dramatically in the recent years. Significant foreign competition, shorter product and service life-cycles, better-educated and quality-conscious consumers, and the capabilities of new technology have placed increasing pressures on the operations function to improve productivity while providing a broader array of high-quality products and services. 

 

With the globalization of markets, firms are recognizing that the production operations function can be used as a competitive weapon to strengthen their position in the market place. Managers of production operations play a strategic, as well as a tactical role in satisfying customer needs and making their firms strong international competitors. 

 

This course is designed to provide participants with enough skills and thorough details on production operations management as related to the modern business industry. It enables the participants to analyze, manage and improve the business processes used to produce and deliver products and services that satisfy customer needs.