COURSE OVERVIEW

This practical and highly-interactive course includes real-life case studies and exercises where participants will be engaged in a series of interactive small groups and class workshops. 

This course is designed to provide participants with a complete and up-to-date overview of balance scoreboard and KPI strategy. It covers the benefits of strategic management and planning; the implementation of the balanced scorecard; the strategic planning needs and benefits, strategic planning model, and balanced scorecard steps and timeline; the 'SWOT' analysis, vision and mission statements including the purpose of a 'SWOT' analysis; the results of the 'SWOT' findings; and the vision statement and the importance of a structured mission statement. 

Further, the course will also discuss the performance measures and control systems covering goals, objectives, targets and 'SMART' objectives; the key performance indicators and units of measures (UOMs); aligning KPIs to company strategy; the obstacles to measurement and developing strategies and initiatives that will assist in achieving the targets; the benchmarking as a tool to set targets; the objectives and basics of benchmarking; the various methods of benchmarking; and the benchmarking process. 

During this interactive course, participants will learn to apply strategic planning and strategy execution; recognize the reasons behind failures of well-formulated strategies; measure business strategy from the financial, customer, internal, business or process and learning and growth perspectives; develop strategic alignment and goal setting; link the balanced scorecard's KPIs to strategy and specify relationships and make them testable; lead and lag KPIs; report and evaluate results; cascade the balanced scorecard; and implement a balanced scorecard program.