COURSE OVERVIEW

 This practical and highly-interactive course includes various practical sessions and exercises. Theory learnt will be applied using our state-of-the-art simulators. 

 

This course is designed to provide participants with a detailed and up-to-date overview of Water Loss & Revenue, Non-revenue Water Management. It covers the water losses and NRW components, impact of NRW on water utilities and environment and global benchmarks and KPIs; the water balance and components, economic impacts of NRW, measurement and data requirements and regulatory frameworks and standards; the leakage detection techniques using acoustic methods, smart pressure sensors and loggers, night flow analysis and district metered areas (DMAs); and the leakage detection techniques using acoustic methods, smart pressure sensors and loggers, night flow analysis and district metered areas (DMAs). 

 

Further, the course will also discuss the pipeline condition assessment, infrastructure asset management, DMA establishment and operation and field leak survey techniques; the customer metering and accuracy, unauthorized consumption and billing and meter data management; and the customer categorization and tariff structures, data analytics for commercial losses and consumer engagement and complaint handling. 

 

 

During this interactive course, participants will learn how to develop NRW reduction strategy; the performance indicators and benchmarking, technology for NRW reduction and project management for NRW programs; the human resource and institutional capacity, monitoring, evaluating, auditing and integration with water utility operations; and the sustainable NRW reduction practices covering institutionalizing NRW management, climate change and water efficiency, embedding NRW KPIs in performance reviews and future trends and innovations.