COURSE OVERVIEW

80% of this course is practical sessions where participants will be engaged in a series of interactive small groups, class workshops and role-plays. 

Organizations are complex networks of human interaction and at the end it is always people that make things work. If they are willing to cooperate, a system will change and thrive. If they are not, it will die. We all have seen organizations fail because the human aspects of the system were not addressed. So while it is necessary to understand the business processes and technology of our organizations, it is not enough. We have to understand ourselves as well. How we think, feel, and act? What puts us off, and what makes us go? and most of all, how we communicate and convey meaning? 

 

Of all the challenges faced by organizations today, team-building ranks as one of the biggest and most critical. With organizations increasingly dependent on high-performance teams for virtually every imaginable activity, teamwork has become a major business strategy and getting teams to work an absolute necessity.  This interactive workshop is designed to give participants a lasting capability to work together in powerful and productive teams. New Leadership and team skills are practiced in faithfully simulated team learning environments. 

Going far beyond the basics, this workshop addresses the system forces that typically act to either enhance or dissolve partnering and teamwork. The course uses the talent, wisdom, logic and existing thought patterns of the delegates to forge an improved conceptual model of the organization, from that which exists at the start of the team building process. 

 

Every organization depends on its managers to motivate its staff towards peak performance. However, motivation is indeed a very difficult process. This is primarily because people respond differently to a single stimulus. It is commonly assumed that money is a prime motivator. However, for some, money draws no sparks of enthusiasm at all. While praise and other psychological rewards are viewed as powerful motivational forces, they are of little worth to others. 

 

Managers as leaders of their respective workgroups will need to have the knowledge and intuitive understanding of the "whys" of human behaviors. On the other hand, they will also need to be sensitive on how they themselves will personally impact the culture of their workgroup and hence the effectiveness and motivational level of its staff. While conscious of the two factors impacting the motivation level, the manager as leader will need to create a climate of trust and positive motivation to increase subordinates' performance and satisfaction. 

 

This course will focus on the skills every manager needs to motivate and inspire others from senior colleagues and peer managers to the people for whom they are responsible. A key business skill which, when delivered effectively, dramatically improves morale and productivity and reduces cost, attrition and risk. 

 

Using a variety of innovative techniques that are easily understood, relevant, practical and sensible, delegates will quickly grasp the ‘big picture’ then step-by-step, drill down to where improvements can be made.  Delegates will find the course challenging, thought provoking and rewarding.  Ultimately they will leave the course with ideas for improvement and an enthusiastic fresh perspective on the important impacting factors in the organizational environment.